Service Manager - Eastern Canada, Rolls-Royce Canada
Jenny Jefferies is a Newfoundlander with a love for the island’s rugged outdoors. Jenny spent her youth growing up in Labrador and moved to Newfoundland to attend the Memorial University of Newfoundland to complete a Diploma in Marine Engineering and a Bachelor of Maritime Studies. Jenny completed an internship with the Canadian Coast Guard and an additional two internships with Rolls-Royce Canada, where she is currently still employed. Upon graduation, Jenny accepted a position with Rolls-Royce Canada as a field service engineer. After two years within the role, she was promoted to service project coordinator, and then three years further into her current position as the service manager for Eastern Canada. In her spare time, Jenny maintains a healthy lifestyle and focuses on fitness, admitting she has an itch for weight lifting.
We asked Jenny:
The OGM: What does sustainability mean to you?
Jenny: Proactively maintaining for the long term in efforts to preserve a future.
The OGM: Have you had a mentor?
Jenny: I’ve had several mentors both inside and outside the workplace, all positive. It is very difficult to pinpoint one individual as each has helped shaped the individual I am today.
The OGM: What does success mean to you?
Jenny:In my opinion, true success occurs when you continually persist even through failure.
The OGM: If you were to describe your career in three words, what would they be?
Jenny: Fast-paced, challenging, and rewarding.
The OGM: What advice would you give to someone looking for a career in the Energy Industry?
Jenny: The sky’s the limit and opportunities are endless, just be open minded.
The OGM: Describe a milestone in your career?
Jenny: I was promoted to senior service manager within five years of employment with Rolls-Royce Canada Ltd.
The OGM: Describe a challenge you faced in your career?
Jenny:Gaining respect and credit from marine experts and colleagues.
The OGM: What impact does technology have on your career?
Jenny:Technology impacts everything I do. I am experiencing more and more customers and colleagues who are relying on emailing/computer systems. It’s quite nice to receive a phone call these days.
The OGM: What do the next five years look like in your career?
Jenny:Fast-paced and challenging, and, hopefully, as rewarding as it has been the past five years.
The OGM: Were you always interested in a career in Energy?
Jenny:Not really, I became “lost” along the way, but appreciate where it has taken me.
The OGM: What interests you to sustain a career in the Energy Industry?
Jenny:The possibilities and the opportunities globally available.
The OGM: Do you have a role model you look up to?
Jenny:Our site’s last service manager and my old boss, Tom Kilgour. He was a leader rather than a manager and cast a shadow that motivated all within his vicinity. Tom saw my potential and gave me the opportunity to prove it. He is now the site manager of Rolls-Royce New Orleans, and I still have the pleasure to work with him.
The OGM: What does Energy mean to you?
Jenny:One of the basic properties that surround us and provides the power to our resources.
The OGM: What is your favorite APP on your phone?
Jenny:Ellen’s Heads Up and myWOD (fitness app) for traveling.
The OGM: What impact will the Millennial Generation have on the Energy Industry?
Jenny:New faces, fresh energy, and exciting ideas.
The OGM: What’s your take on Social Media and our ever changing digital world?
Jenny: It allows better networking, but should be used with caution.
The OGM: What Social Medium do you use on a daily basis?
Jenny:BBM.
The OGM: Do you use Social Media for work?
Jenny:Not for my current role.
The OGM: What do you think of Social Recruiting?
Jenny: It definitely opens the doors wider as connections are made more easily.
The OGM: Why do you love what you do?
Jenny: It never gets boring. Just when you think you have a handle on the situation or process, change occurs, and we have to adapt accordingly—no two days are the same!
